Clause 1: Object

The general conditions of sale described below detail the rights and obligations of the company MY HIJAB and its customer in connection with the sale of goods.

Any service performed by the company MY HIJAB therefore implies the buyer's unreserved acceptance of these general conditions of sale.

Clause n° 2: Copyright and image rights

Ownership of all copyrights, images, logos, trademarks...

No purchase for wholesale resale or use of brand name/logo for commercial purposes.

Clause 3: Price

The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated excluding taxes. Consequently, they will be increased by the VAT rate and transport costs applicable on the day of the order.

The MY HIJAB company grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

Clause 4: Discounts and rebates

The proposed prices include discounts and rebates that the company MY HIJAB would have to grant taking into account its results or the assumption by the buyer of certain services.

Clause 5: Discount

No discount will be granted in the event of early payment.

Clause 6: Order process on the website

- Choice of products

- Add to the basket

- Validation of the basket

- Identification of the customer or creation of a customer account if it is not registered

- Choice of delivery method

- Choice of payment method

- Confirmation of payment

- Order confirmation email

- Preparation of the order according to the deadlines indicated

- Sending the package

- Mail with parcel tracking number

During each step, the customer will be able to view his order and correct it if necessary before confirmation and payment.

Reserves the right to cancel an order if the customer has a previous dispute of unpaid or if order of abnormally high products.

If the product is not available, we notify the customer as soon as possible and refund or exchange the item not available.

Clause no. 7: Methods of payment

The payment of orders is made:

• either by paypal

• either by bank card

When registering the order, the buyer must pay the entire order.

Clause 8: Fees

Established in VAT and in €. Guaranteed prices displayed on the site at the time of the order. Rates may be changed at any time. Do not include delivery costs.

Clause no. 9: Retention of title clause

The MY HIJAB company retains ownership of the goods sold until full payment of the price, in principal and in accessories.

Clause 10: Delivery

Delivery is made to the place indicated by the buyer on the order form.

The order preparation time is a maximum of 48 hours.

The delivery time is 2 to 3 days with La Poste Colissimo (excluding Sundays and public holidays) and with Mondial Relay  this delay is 3 to 4 days in Metropolitan France. This time frame is given for information only and is not guaranteed.

Consequently, any reasonable delay in the delivery of the products cannot give rise to the benefit of the buyer:

• the award of damages;

• cancellation of the order.

• The risk of transport is fully borne by the buyer.

• In the event of goods missing or damaged during transport, the buyer must make all the necessary reservations on the order form upon receipt of the said goods. These reservations must also be confirmed in writing within five days of delivery, by registered mail AR

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Clause 11: Returns

Return item possible within 7 days after receipt of the package. Request it in advance by email: ceylan.58@outlook.fr

Once the return has been accepted, return the new, unworn item in its original packaging.

Clause no. 12: After-sales service

Information/complaints by email: ceylan-58@outlook.fr

Present yourself with surname, first name and order number.

Response time: 72 hours max

Any questions about delivery when the package is in the hands of the carrier, write to the carrier's after-sales service, then if there is no solution, write to our after-sales service.

Clause no. 13: Force majeure

• The responsibility of the company cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause n° 14: Competent court

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of TO BE COMPLETED